Frequently Asked Questions
QWhat is the minimum order quantity?
The minimum order quantity is one piece.
QWhat types of customization processes do you support?
We offer screen printing, digital printing, digital hot stamping, computer embroidery, heat transfer, and other custom processes.
QWhere can the customization be located on the apparel?
We can customize various areas including the chest, cuffs, back neckline, hem, front, back, and more.
QWhat fabric materials do you offer?
We provide cotton, polyester, spandex, and other custom fabric options to fit your needs.
QDo you provide OEM and ODM services?
Yes, we fully support OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) specifications.
QWhat is your step-by-step ordering process?
Our standard ordering flow includes:
- Step 1: Confirm order details (design/artwork, materials, quantity, size, etc.)
- Step 2: Pay the deposit
- Step 3: Start production
- Step 4: Complete production and quality inspection
- Step 5: Arrange your balance
- Step 6: Ship and provide tracking number
- Step 7: Receive the goods
- Step 8: Provide feedback (to help improve our production and service)